Infrastructure Services

Device Management

Device management refers to the set of practices, tools, and policies that enable an organization to manage, secure, and maintain the devices used by its employees—such as laptops, desktops, mobile phones, servers, and any other endpoint devices used to access corporate resources. There are two main approaches to device management: the traditional method in on-premises environments, and the modern approach through the cloud. We will explain the differences between both later.

Today, this model is essential for most organizations adopting hybrid or remote work models, as it provides greater agility, security, and control over digital assets. This ensures that employee mobility is both productive and secure, while also protecting the company’s infrastructure.

What is the scope of device management?

01. Centralized management

Allows you to configure, update, and monitor devices from a single console, either in the cloud (such as with Microsoft Intune) or on-premises (such as with Configuration Manager).

02. Security and compliance

Security policies (such as encryption, remote lock, selective wipe, etc.) are enforced to protect corporate data, including personal devices (BYOD).

03. Software and app distribution

Facilitates remote application installation, operating system updates, and security patches.

04. Inventory and monitoring

Provides visibility into the health, usage, and compliance of every device connected to the enterprise network.

05. Remote support

Allows IT teams to resolve issues without the need for physical access to the device.

At Stronghold we work with two MDM platforms, both for traditional on-premises management and modern cloud management, here we explain the main differences:

Feature	Traditional Device Management	Modern Device Management
Platform	Configuration Manager (SCCM)	Microsoft Intune
Management model	Local (on-premises)	Cloud-native
Type of devices	Mainly Windows (includes servers)	Windows, macOS, iOS, Android, Linux (limited)
Requires corporate network connection	Yes	No, it works from anywhere with an internet connection
Provisioning	Supports bare-metal (OSD)	Use Autopilot for new equipment
Updates and Patches	Distribution from local servers	Distribution from the cloud, with update rings
Security policies	Traditional GPOs, local configuration	Modern policies (MDM), Entra ID integration, and Conditional Access
Hybrid scenarios	Supports co-management (Intune + SCCM)	Can operate independently or in co-management
Licensing	Included in Microsoft Endpoint Manager	Part of Microsoft 365 E3/E5 or Intune-specific licenses

In conclusion, the two options are adapted according to the client's environment and needs:

- SCCM is very useful in highly controlled environments or with robust on-premises infrastructure.
- Intune is ideal for organizations looking for mobility, automation, and modern security, especially in hybrid or remote scenarios.

At Stronghold we offer comprehensive support at every stage of the process: from initial advice, acquisition of the platform, technical implementation, device enrollment, creation of security policies, to continuous managed management of the solution.

Our goal is to ensure that every customer gets an experience that is safe, efficient, and aligned with their operational needs.

Contact us to learn how we can help you transform your device management.

Frequently Asked Questions

Yes. As infrastructure specialists, we recommend starting with a pilot involving a small group of devices. This allows compatibility, impact, and configuration quality to be validated. The solution can then be rolled out gradually to the rest of the organization.

The incident must be reported immediately. The organization can lock the device, revoke sessions, change credentials, and even remotely wipe corporate data. BitLocker encryption also reduces the risk of unauthorized access to the information.

Yes. Modern management solutions such as Microsoft Intune can manage devices from the cloud as long as they have an internet connection. This is especially useful for organizations with remote employees, branch offices, mobile personnel, or hybrid work arrangements.

Yes. Policies can protect company information without fully managing a user's private data. They can also restrict actions such as copying, downloading, or sharing information classified as corporate and selectively wipe that information when necessary.

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